Contact Customer Support


We can help! 

Our goal at Earpadfix is to give customers the finest online buying experience possible. In order to make it easy for you to contact us, we provide a variety of methods, including email and Facebook chat. Whether you have questions or problems before or after your purchase, our customer support team is always here to assist you. Your complete satisfaction with your Earpadfix.com purchase is our first priority, and we are more than delighted to help you in any way we can. So don’t be reluctant to get in touch with us; we’re here to assist! Let us know how we can help you with your Earpadfix.com purchase by getting in touch with us right away.


By Facebook Messenger 

Contact us using Facebook Messenger to go over the ordering choices with a support representative – m.me/earpadfix


By Email 

Send us an email at the customer support direct email address with your inquiry or for further information – [email protected]

Please check more about Returns and Refunds here.

Please contact our customer support for instructions how to return order[email protected]


About Earpadfix.com


Earpadfix.com specializes in the sales of audio components parts and headphone spare parts. We offer our customers a trusted and cost effective way to order low price spare parts – earpads, ear tips, cables, headphone cushions online in the United States, Europe, and worldwide. In pas few years Earpadfix.com completed order from all around the globe, over 100 countries with 100% positive feedback. We spent considerable time and effort in the research for sourcing best suppliers for alternative parts for repair Sennheiser headphones, Shure earphones and other broken components, Branwavz earpads, Dekoni ear pads, Blackbird foam ear tips. This is why we will be your most popular headphone spare parts online store. Browse this site to find replacement ear-pads, spare headphone cables, ear-tips, replacement batteries and headbands.

E-mail: [email protected]

Company name: Earpadfix.com

Customer service: Monday to Friday from 9 a.m. to 8 p.m.

Data server address: 4600 East Washington St., Suite 305, Phoenix, AZ 85034, United States


Payment information

During the checkout at our website via PayPal, Stripe, iDEAL options you can select the following secure payment provider methods:

  • American Express
  • Maestro
  • Mastercard
  • Visa
  • Union Pay
  • Revolut

and other.

If you have any questions please contact our customer service: [email protected]


Why choose us

⭐ Loyalty Reward Points for every €1 you spend – Loyalty.
⭐ Free delivery. Prices include VAT. Get what you ordered, or get your money back.
⭐ We provide PayPal buyer protection along with a 100% refund and return guarantee option.
⭐ We offer tracked shipping options on a global scale.
⭐ Prices here are up to 30% lower than on eBay, even though we are the same vendors there.
⭐ All items are top quality and tested before shipping.
⭐ We only work with reputable delivery companies like USPS, Royal Mail, DHL, and others.
⭐ You can always get in touch with us; we are people just like you seeking for the finest solution.
⭐ Contact our support with the specifics if your package was damaged, missing, malfunctioning, not functioning, or just the wrong model, and we’ll offer a return or refund solution within 48 hours.
⭐ You don’t have to wait weeks or months for a solution to a problem, as you would with vendors or e-Bay.
⭐ Because Earpadfix.com values your good reviews and experiences, we stand up for our customers and products.
⭐ You can read our 100 percent favorable reviews on e-Bay and other platforms to see how strongly we support our customers and how much they value our service.


Customer support direct email [email protected]